The Costly Misconception

Many company leaders view brand building as an external operation. It's about polishing the logo, investing in a slick marketing campaign, building an impressive website, and being active on social media. Meanwhile, behind the closed doors of their offices, they ignore the most powerful brand builder they have: the work environment. This disconnect is not [...]

A fact-based analysis of leadership, engagement, and organizational success

Millions face the same fundamental question every Monday morning: How does it feel to go to work today? For many, the answer is characterised by resignation rather than enthusiasm. But what does this actually mean for both the individual and the organisation? After more than two decades in management and organisational development, I have realised [...]

By |2025-09-17T19:06:06+10:00September 3rd, 2025|Leadership|0 Comments

The First 100 Days: A Change Leader’s Strategic Roadmap

Stepping into a new leadership role that drives change is an immense opportunity and a significant challenge. The first 100 days are a critical window to set the tone, build credibility, and create momentum that will define your tenure. At Capacia Group, we understand that navigating this period requires more than ambition; it requires a [...]

By |2025-09-17T19:04:29+10:00August 31st, 2025|Change Management, Leadership|0 Comments

Swedish Public Employment Service Embraces Process-Oriented Transformation

The Swedish Public Employment Service is undergoing a significant transformation, shifting from a structure characterised by more autonomous departments to a cohesive, process-oriented organisation. This strategic move aims to enhance operational efficiency, streamline processes, and bolster security across the agency. Mats Kallmyr, a management consultant renowned for his expertise in organisational change, is a key [...]

By |2025-09-17T18:27:12+10:00July 4th, 2022|Customer Service, Leadership, Projects|0 Comments

A turn-around assignment with a Contact Center has been completed

The assignment with our customer Swedavia regarding the Customer Service Center was completed in 2017-01, and at that time, the assignment had been ongoing for 20 months. The result exceeded the customer's expectations, and our consultant also felt that the assignment was meeting the expectations set by the company. Capacia also felt proud to partner [...]

Share It Leadership reboot or collaboration?

Share It Leadership has been active for many years on Linked In as groups. One of the groups was in English, and one was in Swedish posts, and during a period, it was also tested to have network meetings. We have not continued with these due to too much administration around the set-up we then [...]

By |2025-09-17T17:04:45+10:00July 2nd, 2015|Leadership, Mentor and Coaching|0 Comments

Research over five years has come to fruition

Our Management Consultant Mats has been researching innovation and change management since 2012. Now it is ready and we of course congratulate you on the Master appointment.

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